Emergency Help Lines
+43 1 31330 – Sozialpsychiatrischer Notdienst/PSD – Social Psychaitric Emergency Hotline
142 – Seelsorge Telefon (call or text) Counseling Hotline
Mental Health Practitioners
Please note: All the psychiatrists and mental health counselors below are English-speaking!
* Costs are subject to change
Databases
There are many Mental Helath Professionals working in Vienna. If you would like to search for one who best fits your needs, you can reference the two databases below. NOTE: the databases are in German, but most professionals have English as a working language.
Counseling
Psychological Services Vienna
24/7 Emergency Hotline +43 1 31330
Informational in English: +43 1 4000 53060
Crisis Intervention Center Vienna
For people experiencing acute crisis situations, thoughts of suicide, or violence.
Lazarettgasse 14A, 1090 Wien (Preferable to have an appointment, but you can walk in if needed)
+43 406 95 95
Anonymous, Monday–Friday 10 a.m.–5 p.m.
E-Mail-Counselling
Anonymous, answer (in German) within 24–48 hours
https://kriseninterventionszentrum.at/en/
24/7 Women’s Emergency Helpline
Emergency aid, crisis intervention, counselling, advice, support in the event of acute, violent experiences
The Women’s Emergency Helpline is available 24 hours a day and serves as a contact point for women who experience sexual, physical or mental violence. The staff members of the Women’s Emergency Helpline are qualified psychologists, social workers, and legal experts.
Tel.: +43 1 71 71 9 (Frauennotruf)
Address: It’s a secret address, they will tell you on the phone
Email: frauennotruf@wien.at (For online advice)
Counselling offered in: German, English, Italian
https://www.wien.gv.at/english/social/women/services/emergency-helpline.html
The hotline is free, anonymous, and not connected to IES Vienna.
Services:
- 24-hour emergency aid including weekends and public holidays
- anonymous and free of charge
- Telephone and personal counselling
- Crisis intervention
- Psychological, social and legal counselling and support
- Counselling for family members, friends, acquaintances
- Referral to social and health-care institutions
- Women’s Emergency Helpline Forum, where users can exchange experiences and provide each other with advice
- Assistance and support with reports to the police: court proceedings, medical examinations
Women’s Support/Counselling Center
For women who have experienced sexual assault, whether recent or in the past.
Address: Rötzergasse 13/8, 1170 Vienna
Tel.: +43 523 22 22
Office Hours:
Mon–Thu: 10:00 – 15:00
The Counselling Center is anonymous, free, and is not connected with IES Vienna.
Women’s Health Center
The Women’s Health Center offers free counselling, advice, and support related to psychological health, as well as sexuality, physical and sexual health, and many other common challenges that women face.
Address: Brünner Strasse 68/A3/Top 14, 1210 Vienna
To speak with someone and set up an appointment:
+43 1 27700 5600
kfl.fem@gesundheitsverbund.at
Opening Hours:
Mon–Thu: 9:00 – 17:00
Fri: 9:00 – 12:00
Men’s Counselling (Männerberatung)
Support and counselling for men
Topics you can discuss with them: Everything concerning depression, relationship problems, violence, abuse, masculinity, paternity, unemployment, sexuality, isolation, etc.
Address: Senefeldergasse 2/25, 1100 Vienna
To speak with someone and set up an appointment:
Tel.: +43 1 603 28 28
Email: info@maenner.at
Office hours:
Mon–Thu: 09:00 – 12:00; 16:00 – 20:00
Fri: 09:00 – 16:00
Men’s Health Center
Advice and support related to psychological, sexual, and physical health
The Men’s Health Center offers free counselling, advice, and support related to psychological health, as well as sexuality, physical and sexual health, and many other common challenges that men face.
Address: Kundratstraße 3, 1100 Vienna
To speak with someone and set up an appointment:
+43 1 60191 5454
kfn.men@gesundheitsverbund.at
Opening Hours:
Mon, Wed, Thu: 9:00 – 13:00
Die Villa
Support and Advice for LGBTIQ+ People
It includes a queer café and advice center
https://dievilla.at/beratung-gruppen-bildung/
Address: Linke Wienzeile 102, 1060 Vienna
Tel.: +43 1 586 81 50
E-mail: beratung@dievilla.at
Opening Hours:
Wed: 05:00 – 20:00
Courage (Advice Center)
Advice/Counsel
Courage is an advice center for individuals and partners as well as families.
https://www.courage-beratung.at/
Address: Windmühlgasse 15, 1060 Vienna
Tel.: +43 1 585 69 66
E-mail: info@courage-beratung.at
Opening Hours:
Mon-Thu: 09:00 – 15:00
Online Counseling and Resources
Some people find it more fitting to work with online mental health services, such as texting/emailing based counseling, calls, or videochats. Online platforms, like those listed below, match people with professionals globally.